I returned recently from a business trip to Dubai where I worked on a communications project with a private equity company. This is a fascinating country – city-state, really – with many contradictions. Since it is so widely featured in the news, I thought I’d give you my take on it. Continue reading Back From Dubai
Tag Archives: Appearance
Hillary’s Laugh and Rudy’s Phone Call – The Inauthenticity Sweepstakes
What are we to make of Hillary Clinton’s recent tendency to laugh loudly and fully when being peppered with questions by the media and Rudolph Giuliani’s acceptance of a cell phone call from his wife, Judith, in the middle of an important speech to the NRA? Continue reading Hillary’s Laugh and Rudy’s Phone Call – The Inauthenticity Sweepstakes
Netflix’s New Idea: A Customer Service Call-Center
Netflix, the mail-order film rental giant, has set up a customer service call-center. Continue reading Netflix’s New Idea: A Customer Service Call-Center