Things are tough out there. Really tough. Everyone I speak to has a story – cancelled contracts, price pressure, layoffs, disappearing clients. In my own experience, the slowdown was abrupt. Through June, I was working at capacity. I had the best first half ever. 2008 was looking to be a record year. Not. Any. More. Continue reading Recession = Opportunities To Communicate
Tag Archives: Recession
Music From The Heart
I’ve been learning about “el sistema,” the Venezuelan music-training program that has been offered to over 300,000 impoverished Venezuelan children. Continue reading Music From The Heart
The Dea(r)th of Customer Service
It wasn’t long ago that customer service seemed to be making a comeback after many years of decline. Continue reading The Dea(r)th of Customer Service