Tag Archives: Presentation skills

The Handshake is Out

In my field, the nonverbal communication code of touch is known as haptics. Yes, it’s the same term phone manufacturers use to refer to the mobile phone vibrate notification. In particular, the handshake has been a powerful tool in Western business communication for decades. 

So I’ve been very curious about how our use of touch, including the handshake, will change when physical distancing is relaxed, what it will mean, and how we’ll adapt. 

Confession: I will not be unhappy to see the habit of business hugging go away. I always thought that was fraught and even sexist as we rarely see two men doing it. Of course, if you’re a woman and refuse the gesture, it becomes awkward and you risk being labeled a cold bitch.

But what about the handshake? I’ve always liked it and have promoted it. But because of what we’ve all learned about disease transmission, we’ll likely need to rethink it. I would not be surprised if it also goes away. If that happens, is there an alternative greeting we should adopt?

5 Tips to Get Started with Public Speaking

Sooner or later, you’re going to have to get up and speak in front of an audience. Companies are now sending junior executives to speak at conferences to educate customers and prospects and help spread the brand’s message.

Unfortunately, speaking remains at or near the bottom of the list of priorities for most people even though ultimately it becomes a job requirement. Equally unfortunately, training budgets have been cut in recent years leaving those junior executives – and everyone else – to fend for themselves.

So today, I want to share 5 tips about how you can start strong with public speaking and grow your skills so when opportunity calls, you’re ready.

Continue reading 5 Tips to Get Started with Public Speaking

What if You Could Love Public Speaking?

More and more, I’m in love with public speaking! I’m ardent about it. I’m a missionary, a true believer.

I know not everyone feels the way I do, but I am also a firm believer in possibility, that you can come to love it. It’s something I see every day with clients, which is so gratifying.

Here is why so many people shy away from it: They feel they have the expertise and the deep knowledge. They have worked hard for years to hone their message. As a result, they feel audiences and listeners should be “smart” enough to see past any presentational deficits. They tend to regard delivery technique as fluff, surface, soft. But mastery in speaking and presentation is anything but.

To put it bluntly, public speaking or presenting is an essential, professional skill. It is the delivery vehicle for all your content and your message. And once a professional attains even a modicum of leadership responsibility, it is no longer optional. You know I speak the truth because when you observe people who are great at it, you admire them. We all do.

Here’s a quick story that illustrates why you might want to learn to love public speaking and presenting…

Like all of us, you attend industry conferences. During these often multi-day events, there are concurrent breakout sessions. Attendees look at the program guide and select which breakout they think they’ll get the most out of. And they just hope and pray the presenter won’t bore them to death. Too often, however, they do. They stand behind the lectern, reading from slides that are too packed and disorganized for anyone to see clearly. Their heads are down. They don’t tell stories to make their data come alive. They don’t connect.

Honestly, when I go to a breakout where I’m unfamiliar with the speaker, I sit in a location where I can make a quick escape. My feeling is my time is so precious that if the speaker didn’t care enough to engage me, I’ll find someone who will. It breaks my heart when this happens, when I see people deserting the room because it’s very demoralizing for the speaker and I know things could’ve been different.

Occasionally, too rarely, however, the speaker blows you away. They are funny, engaging, they command the platform and their slides are bold, graphic, and clever. They tell stories. They reveal a little about themselves. They connect. You like it so much in fact that you patiently stand in line to meet that speaker, exchange business cards, be in that person’s sphere, maybe even buy something.

It continues afterward. At the conference, you observe others approaching that speaker. That person, whom you had never heard of before, has become a type of star, a celebrity.

But it doesn’t end there. After the conference ends and everyone returns to their offices all over the country and, more commonly these days, the world, they are talking about that speaker, linking in with him or her, referring the person to other, more prestigious public speaking venues where – let me be very clear – that speaker has an opportunity to connect with an entirely new group of potential clients and referral base. What an efficient way to connect and build a personal brand!

Do you think that speaker is ardent about public speaking? You betcha. Did he or she always love it? Probably not, but the benefits and rewards have become too clear to ignore.

Now, as I always say, it’s work. It takes time, practice, dedication. It’s just a matter of getting the support and coaching you need. That could be Toastmasters, a small group program offered by a qualified coach, or private coaching.

It’s no fun to be forced to do something for work that is painful. We all have a list of must-dos that we dislike or even hate. Public speaking should not be one of them. Better to become so good, and reap the unparalleled benefits, that you, too, fall in love with public speaking.