Posts Tagged ‘Virtual Communication’

Mark Zuckerberg Can Get Away With Being An Average Public Speaker, But You Can’t

When you’re as smart and successful as Mark Zuckerberg, do you really need to become a super-polished speaker, too? Probably not. The rest of us, however, can’t afford to be average, and here’s why.

Recipient Of Anthony Weiner Tweet Shows Media Mastery

I’ve been very interested in the ham-handedness with which Congressman Anthony Weiner of New York has managed his Twitter fiasco. But even more interesting is the way the recipient of the tweet, Gennette Cordova, a college journalism student in Washington, has handled her sudden brush with the proverbial “15 minutes.”

During NFL Lockout, No Deep-Sixing Of Ochocinco

Cincinnati Bengals wide receiver, Chad Johnson Ochocinco, hasn’t let the labor dispute dilute his brand.

Holiday Greetings Game Change

I don’t have the time, inclination, or energy to wrangle another 300 or so holiday cards, signatures, and stamps. Nor do I want to send the message of impersonal, mass-delivered inauthenticity. Thanks to the pervasiveness and ease of modern video technology, there is another option.

Interview with Jennifer Abernethy, Author of “The Complete Idiot’s Guide to Social Media Marketing”

A one-on-one interview with the author of “The Complete Idiot’s Guide to Social Media Marketing,” Jennifer Abernethy.

Twitter On Oscar Night: From Boring To Building Relationships

As a celebrity media trainer, I have to watch the Academy Awards. Sometimes my clients are winners and have to deliver acceptance speeches or speak to the press about how they feel about not winning, areas I have coached them on. I also like to observe acceptance speeches, whether I worked with the winners or not, and use them as examples about what works and what doesn’t in presentation and public speaking.

Netflix’s New Idea: A Customer Service Call-Center

Phone-based, voice-to-voice customer contact marks a swing back to the truest and most effective form of customer servicing.

Facing Up Face-To-Face

Despite the technological advances in communication, there are still times when face-to-face is the best choice.

Facing Up To Face-To-Face, Part 2

So I’m taking a stand and drawing a line in the sand. Written communication will never take the place of face-to-face. Nope, never.

Zombie Conference Calls

I was thinking, “If I was on the other end of this call, listening to these boring, droning, disembodied voices, would I be paying attention or would I be playing solitaire on my PDA?”

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