Tony Hsieh’s HQ (Happiness Quotient)
At the World Innovation Forum, one of the presenters was Tony Hsieh, CEO of Zappos. He talked a lot about happiness, what makes Zappos one of the top workplaces and, I think, a great place to buy from.
At the World Innovation Forum, one of the presenters was Tony Hsieh, CEO of Zappos. He talked a lot about happiness, what makes Zappos one of the top workplaces and, I think, a great place to buy from.
It’s been an enlightening morning at the World Innovation Forum in New York, listening to Harvard’s Clayton Christensen talk about his theory of “disruption.”
I was sitting next to my classmate, Chris, on Saturday morning. It was the last day of our fabulous 8-week FastTrac* Growth Venture course that is sponsored by a local non-profit, the Women’s Business Development Center. Just to be clear, Chris is a guy.
Things are tough out there. Really tough. Everyone I speak to has a story – cancelled contracts, price pressure, layoffs, disappearing clients. In my own experience, the slowdown was abrupt. Through June, I was working at capacity. I had the best first half ever. 2008 was looking to be a record year. Not. Any. More.
Important lessons about the power of language to motivate and persuade.
Intention is the key to authenticity.