On the heels of last week’s post regarding Facebook CEO Mark Zuckerberg’s average speaking skills, I realized there is a specific goal I’m always striving for and that I drive my presentation-skills clients toward. It’s simple, clear, and unmistakable: Are they waiting in line to meet you? Read More
October 5th, 2011 admin Posted in Articles
Leadership, Making an Impression, Mastery, Presentation skills, Presentations
Next up at the World Innovation Forum was Tony Hsieh, CEO of Zappos. He talked a lot about happiness, what makes Zappos one of the top workplaces and, I think, a great place to buy from. Read More
June 13th, 2011 admin Posted in Articles
Authenticity, Building Relationships, Charisma, Happiness, Motivation, Presentations
It’s been an enlightening morning at the World Innovation Forum in New York, listening to Harvard’s Clayton Christensen talk about his theory of “disruption.” Read More
June 8th, 2011 admin Posted in Articles
Building Relationships, Charisma, Leadership, Motivation
I’ve been very interested in the ham-handedness with which Congressman Anthony Weiner of New York has managed his Twitter fiasco. Read More
June 6th, 2011 admin Posted in Articles
Apology, Sincerity, Virtual Communication
I’m not much of a sports fan (even though I was a cheerleader in high school), so when my good friend Peter Miller alerted me to the successful brand management of Chad Johnson Ochocinco, the wide receiver for the Cincinnati Bengals, I had to look into it. Read More
June 1st, 2011 admin Posted in Articles
Language Use, Leadership, Making an Impression, Virtual Communication
I’m never surprised when famous people behave badly. They’re only human after all, and their behavior is usually not any different from the population at large. Read More
May 20th, 2011 admin Posted in Articles
Apology, Leadership
Did you know it can take much longer to prepare a short presentation–I’m talking about something really tiny–than, say, a 30 or 40 minute or even 1 hour version? Read More
April 28th, 2011 admin Posted in Articles
Charisma, Creativity, Dealing with Nervousness, Preparation, Presentation skills, Presentations
A very good business friend of mine faced something ugly. She had been asked to speak at an event that had rated her their #1 speaker the previous year. As they know she is busy, they tempted her with an offer to double her speaking fee. Naturally, she said “Yes!” Read More
April 26th, 2011 admin Posted in Articles
Apology, Building Relationships, Challenges, Communication, Customer Service, Making an Impression, Manners
I attended a recent 2-day event put on by the well-known business coach, Fabienne Fredrickson. From the evening cocktail party prior to Day 1, which began (for attendees) at 8 a.m. and went until 9 p.m., through another full Day 2 that ran from 8 a.m. to 6:30 p.m., it was all Fabienne, all the time. Read More
April 7th, 2011 admin Posted in Articles
Authenticity, Leadership, Listening, Nonverbal Communication, Presentation skills